possibilities include member email, signage, and updated COVID resources page on our websiter
We’ve talked about a short little infomercial, our marketing team did a video about how “we’re all in this together” after students were sent home to finish school. so we’re looking at releasing a little video (2-3 min tops) about shared responsibility
00:38:14Anthony U of Central Arkansas
@Stefani: who puts the tags on the machine?
@Anthony as I read it, the user. The document was pretty great. It was just guidelines but it was worded in a way that I am going to use a lot of that for our task force.
00:39:02Marc Iturriaga - Bonobo
I think the challenge isn't knowledge - though important - and signage will help - but dealing with "deniers" who will try and buck the system and put staff and patrons in conflict and risk - then it becomes Educating vs Enforcing.
Also mirror student unions physical distancing, hygiene guidelines to have some consistency... We are both high traffic, high germs, high activity areas.
Feasibility is one of the main areas of evaluation that York University is undertaking to determine whether or not we will open our building.
Working in campus rec is hard enough for student employees with already best practices for safety/health/risk, but now another covid-19 policy enforcement/conflicts to enforce rules to patrons and peer staff are another stressor for our employees who may already have anxiety of new procedures
Here at Facebook we have organized 7 key principles that will followed by all departments as we organize new policies and procedures. 1. Keep Staff Safe, 2. Build Member Trust; focus on their health and safety, 3. Recommend a gradual, phased resumption of services, 4. Maintain and enforce the six-foot rule, 5. Sanitize sanitize sanitize, 6. Communicate with intention, 7. Be creative with post-COVID19 Programming…
00:42:19Anthony U of Central Arkansas
Yes Marc. NBC News had an article about mask wearing culture.
Marc is that significantly different than how we handle dress code and people who violate that. Respectfully intervene and let them know the policy, if it continues ask to leave? But you have some good point about the culture change and outrage politics this creates.
00:44:50Marc Iturriaga - Bonobo
Ha Ha @Kenneth we got them in Alberta too!
I think the situation dictates a fundamental shift in our, and our team's leadership style. We might need to shift away from that mentor/developer/coach role to the dictatorship. It's analogous to leading a group through a white water rapid.
Good points Kevin!
How do we create a ‘safe, inclusive space’ with all these new policies and procedures?
00:47:27Marc Iturriaga - Bonobo
saw this shared by a fitness club:
100% of the costs
30% of the revenue
50% restricted areas
40% contracted cleaning
Comes back to WHO are we serving? Do we create an exclusive process for the sake of revenue? How are the STUDENTS feel and want from their rec centre?
Anyone restricting masks for patrons while they are working out because of lack of oxygen flow? I feel suffocated at the grocery store just walking around. :)
00:48:06Marc Iturriaga - Bonobo
Plus added cleaning, policies, enforcement, training, communication above what we did before.
Has anyone changed their waiver language to specifically address COVID?
Forgive me if this has already been covered but has the group talked about staff responsibility regarding emergency protocols. Roughly one third of our professional and student staff are trained as AMR Professional Rescuers and we're attempting to understand what that means. Our Risk Mgt team is hesitant to make a decision and is asking us to look to see what others are doing nationally.
@Mike I looked at ours and "illness" is included so I am suggesting not adding anything specific
Yes Kim...we have major concerns of saving individuals based on physical distancing and most of our staff are not professional rescuers using the bag valve mask system. This is for our front line staff and especially lifeguards.
Can anyone share how they’re working with athletic programs in shared spaces with potential openings coming sooner vs later and demands of athletics with balancing student fee funded spaces and who has access if were trying to keep areas off-line for first or second phasing in of opening?
00:51:09Marc Iturriaga - Bonobo
that sounds like great support Greg!
If your institution is having guests sign up for times, what program are you using to manage that task?
@wendy we have just started this conversation but we are waiting on the task force to give us guidelines.
Is anyone planning to take/required to take temperatures before entering their rec centers?
We are looking at Infrared Thermography Technology for mass screening at entrances. We will see how it goes, demonstration tomorrow.
00:52:33Anthony U of Central Arkansas
Our Student Health is recommending screening questions instead of using "no touch" thermometers that are not very accurate.
@Troy most likely
UT-Chattanooga has decided against taking temperatures. Our medical staff is concerned about HIPAA violations as it pertains to this.
Interesting - when it's 105 here in AZ - students and members walking to the rec will have elevated temps...
I would only do temp screenings if it is being done across campus. Classrooms etc
00:55:27Anthony U of Central Arkansas
@Troy: Other school in our town is giving a 5 minute grace period, if over 100.4. In case of running/riding in and/or outside temp.
00:59:09Marc Iturriaga - Bonobo
I love the creativity and innovation to change - the fear is that as we limit participation and focus on those ingrained in a sport and rec culture, are we going to be able to be inclusive? Virtual programming is going to touch a few who are able to participate but we will be leaving a lot of vulnerable students out in the cold.
@Mark YES! We have changed our focus on how do we do this virtually to how do we create unique programming. We may not be able to offer the same things we have offered before
Sorry, not familiar with AAE???
01:00:09Marc Iturriaga - Bonobo
Janice brought up a great point about engaging those incoming students who will not have facilities and programs to help integrate them.
I really think that finding virtual programming that gets people off screens is so important if people cannot be on campus and they only use screens to check-in on something that gets them outside or active (ex: photo scavenger hunts). I think asking people to be on screens more and more may wear on them and if the activity requires more than 30-45 min of screen to constantly engage, it may be something they pass on.
Association for Experiential Education
Also MIchelle Cummins has been very active on the virtual programming facebook group and her website has free virtual teambuilding and icebreakers https://training-wheels.com/resources/who-we-are/
Thank you......called something different in Canada
@Kevin YES! I have heard "online saturation" used over and over by students
Dealing with labour issues due to unionized environment
Yes Kevin, Michelle is great.
We have staff with cautious concerns
01:02:05Marc Iturriaga - Bonobo
how do we use virtual to produce outcomes of engaged and connected students rather than just a format to deliver pre-existing activity programs? shift the lens to the student need rather than a way to deliver programming.
We have concerned staff and given the our office spaces we will have to reorganize or plan out how every employee will be safe at work. Overlapping schedules, physical office changes, then individual concerns addressed
We are meeting today to discuss how this changes our First Aid/CPR protocols. Is it mask, gloves, BVM? Likely we will have staff wearing cloth masks but if responding to emergency, switch to N95 located in the safety bag and proceed as before. But a work in progress.
We are scheduling parent Q&A for orientations, so we want to be transparent but positive that we'd love to go back as much as possible to the "normal" on campus activities, but also inform them we have plans in place based on university, state, and CDC guidelines for hybrid or changed processes for facilities, programs, services, and staffing.
Does anyone have a process on the campus for "approving" your reopening plans?
We have to have it approved by our President, then approved by our public health officials
@david there is a task force that will, i imagine, take it to the President and Executive Counsel
So we took the order, and created a document that addresses each component
Our reopening plan will follow all rules and guidelines from public health and then our EOC- operations which includes EHS will approve from there
@David we are to provide a draft plan to the COVID response task force which will then go to cabinet and deans June 4
We have to have approval by Health and Safety but have done a virtual walk through with some CDC folks to give us good feedback.
Wellness Center, Student Unions, Residential Life best practices for coming back from COVID-19
Would love a roundtable with those who are already open and they highs/lows of what they are dealing with
Have to get approval from Health and Safety still.
@David - Creighton’s reopening plan will need be approved by our Critical Incident Response team, who is running point on COVID19
I think Orientation or just discussing here what are we doing for the online/virtual orientation. We just determined ours will be virtual and now we need to start planning for that.
Student centers, athletics, dining
Industry leading organizations - Fitness, Aquatics, Equipment Specialist, NSO's
AORE and their recommendations and possible suggested guidelines related to Outdoor Recreation.
@Stefani a roundtable of those who are already open would be an excellent idea even for those of thus that are not open yet! I would very much be interested in this
AORE is meeting at 1pm today.
@Corbin. I should have said "panel" because I just want to listen in :)
Anyone navigating overseeing Cheer divisions too? I'd love to connect to discuss.
Are any of you considering changing your waivers when you open? If so, what are you adding?
01:14:04Gareth C - Queen's U
Found this to be an interesting framework from Australis Institute of Sport for re-booting from rec to high performance... https://www.pm.gov.au/sites/default/files/files/attachb-ais-framework-rebooting-sport.pdf
I do oversee the cheer team and coach. We really haven't gotten anything figured out at this point. But will be working on it.
@Jaymie No, because ours includes "illness". I would rather not add specifics, but of course it is up to legal
What is the temperature with the NCAA running a full slate of sports come September? Some question in Canada for our varsity sports
01:15:04Max, Swarthmore College (he/him)
NCAA put out this article yesterday - https://www.ncaa.org/sport-science-institute/core-principles-resocialization-collegiate-sport
@jaymie - I have asked legal to revaluate our waivers. If they suggest changes, we will make them.
01:15:15Max, Swarthmore College (he/him)
It is a very in depth initial document/guideline
@Peter, the NCAA just posted their guidelines to get back to participation. https://l.workplace.com/l.php?u=http%3A%2F%2Fwww.ncaa.org%2Fsport-science-institute%2Fcore-principles-resocialization-collegiate-sport&h=AT12citPWlqyxQJnCYincJXwsmnDLwqHq8BsbfpBZdah-_OgXwtE0xugZn_nUuEEzrIwxydDqU3mJi7YjL6iMl1xqXKjvLmgk795lacVYLNwEI-m-2Ro-ePxfMtZERjKbtzhk26jbCYf0Hofhstq1w
@ Adelphi U. For a smaller school, athletic teams will be seen as a priority and Kevin's point about advocating for figuring out a way to allow someparticipation for their socialization. retention, etc is very good.
fOr our sports club and IM folks
@Stefani. Agree with this "Would love a roundtable with those who are already open and they highs/lows of what they are dealing with"
It's going to be interesting to see how retention and enrollment are impacted if one college chooses to open at a higher level than another institution.
Is anyone else looking at moving staff to other areas to A) give them work to do B) help them build new skills/competencies to further their careers? If so how? What?
01:19:14Marc Iturriaga - Bonobo
It will be a huge disruptor to our current system - we were struggling as a n industry prior to the pandemic - to think we will go back to normal is unthinkable. Our industry will be pulled again to prove its worth. We need to change our lens from space, program, revenue, and current practices to one that focuses on the people we serve and change our systems to better serve them. Serve the person not the program or sport. Because we cannot move forward and hope to have new participants.
I think the huge mental health challenges during and after covid-19, we need to show our value even more as a leader for students opportunity to succeed and thrive.....because when budget cuts are considered, layoffs, impact to resources - they may question our value, we again have to push our overall health & well-being outcomes that allow students to not only advocate for physical, social, emotional, community well-being while @ the university, but more importantly life-long resilience and habits. I am sure NIRSA is looking at the trajectory of less members due to budget cuts..
If your department reports through Athletics, could you message me? My department was moved to reporting thru Athletic yesterday. jordan@Oakland.edu
Less silos and more integration of rec, health, counseling and wellness
01:20:39Marc Iturriaga - Bonobo
Excellent point Bill - this is an opportunity to transform our industry for the better - it will take time, it will take innovation, it will take evolution - but we need to embrace that change and change our lens for success. Old practices wont work indefinitely and we will need to let many things go in order to embrace and grow for the future.
01:21:35Marc Iturriaga - Bonobo
@Stefani YES!! We are change makers and innovators and the most passionate group of professionals! WE GOT THIS. TOGETHER!
Yes @Chris Denison!
@Ken. We are pushing our staff to be on university and student affairs committees so they are serving a greater good. Also I hope they become experts in some things virtual or technology based so they can be essential to other departments. Additionally we have our staff volunteer for critical needs this summer (call center, student ally for those that are in need program, etc.). So more global skills that are valued by higher ed. Also maybe things like QPR trainer certification, Mental Health First Aid trainer, etc.
Love it Chris.
YAY! Amen Stefani!!
@Ken… we’ve started with using LinkedIn Learning Platform as our first start to get our staff some professional development. We are then using this as our ability to gauge where we can place these staff as we adjust our programming and operations
01:23:46Leah Hall Dorothy
Yes! So true Stefani and Kathleen!
We are also on the esports track to be of value for future recruitment initiatives. Also allowing incoming students in the summer to participate in virtual programming to get them engaged during at time they may have the capacity/time to do so.
@Adam - we use that too. What topics are you emphasizing?
@Marc YES, we need to be different...change is good!
As someone already noted I think we will be shifting to wellbeing, mental health, being active to impact your daily life. I know we were headed that way but I think covid has and will cause us to make a huge shift towards this.
@Haley - we're 2 year as well. What institution are you at?
The difference with our industry is that NO ONE is talking about "when we go back to normal" because we have a NEW normal...figuring out what is keeps us going!
I appreciate NIRSA being such a major player in health & well-being as we are more than just a gym and more than just physical well-being.
Northwest College in Wyoming—where are you?
01:26:01Marc Iturriaga - Bonobo
How do we make our students feel like they BELONG in our programs, services, and community. If we figure that out, they will work hard to continue participating with us because we offer them safety, support, fun, wellbeing, and COMMUNITY. We are not in competition with any other industry - we are a social and health service.
Now looking at how to create revenue streams independent of the University to make Recreation more sustainable regardless of fluctuations to University, being less reliant on ancillary fees
Good points all around!
Thanks for another great discussion. I am off to listen to our president in a townhall and want to ensure a spot on the call!
@Jaymie, we have some general courses for professional development, “Digital Body language, customer service emails, etc. - For those not in leadership roles, we focus on leadership skills - Those looking for other skills related to the work we find those courses (ladder cert., operational certs. Etc.)
Thanks again !
01:27:28Josh Downing - Butler University
Much appreciation to everyone on here!
01:27:32Max, Swarthmore College (he/him)
Thank you all!
01:27:34Leah Hall Dorothy
thanks everyone! so good to see the NIRSA Family thriving
Yes all the associations that support health & well-being we need to roundtable.