Chat Transcript
Joe Nichols
Hi everyone!
Kaitlin Pomerleau
Hello! I’m Kaitlin Pomerleau, James Madison University (Asst Dir of Marketing and Social Media)
Maria Lauron-Ramos- Princeton
Maria Lauron-Ramos (Princeton)- Coordinator of Marketing/Staff Development
Danielle Anderson
Danielle Anderson from Fairfield University
April Jordan
Hi everyone! This is April Jordan. I am the Assistant Director of Marketing and Public Relations at The University of Southern Mississippi. Glad to be on the call. :-)
Jenn Luther
Hello everyone - Happy Monday! Jenn Luther from University of Rhode Island
Anisha Sanghani
Hi! My name is Anisha Sanghani Sr. Designer at University of Cincinnati
Jenna Mayer
Jenna Mayer, Dillon Gym Building Supervisor at Princeton - Hi everyone!
Marcus St. Phard
Marcus St. Phard Associate Director at Cal State Fullerton
Denise Simonds
Hello everyone! Denise Simonds with Kansas State University Recreational Services!
Camille Jackson
Hi everyone! Camille Jackson from Embry-Riddle here. I am the Asst. Dir. of Intramural Sports
Mary Stoffel
Hello! Glad to be here. I’m Mary Stoffel, Assistant Director of Marketing from Southern Illinois University Carbondale.
Tiffany McChesney
Hello, everyone! My name is Tiffany McChesney and I am the Assistant Director of Operations at Nova Southeastern University in South Florida.
Joe Nichols
Joe Nichols, Rec Coordinator at WPI
Maria Avila
Hello Everyone? Vyckie Avila - University of Houston Marketing & Communications
Leah Bennett
Hey Everyone! Leah Bennett- Belmont University, GA of Personal Training and Educational Programming
Shaneisha Weir
Shaneisha Weir, Rec Coordinator, Houston Community College
Maria Avila
mavila2@uh.edu
Joe Nichols
jmnichols@wpi.edu
Kaitlin Pomerleau
pomerlka@jmu.edu
Jenn Luther
jluther@uri.edu
Denise Simonds
telck@k-state.edu
Anthony U of Central Arkansas
Anthonyf@uca.edu U of Central Arkansas.
Beth Keith
Hey there! Beth from Miami University in Ohio. shawej@miamioh.edu
Danielle Anderson
danderson1@fairfield.edu
Jenna Mayer
jennam@princeton.edu
Maria Lauron-Ramos- Princeton
mlauronramos@princeton.edu
Shaneisha Weir
shaneisha.weir@hccs.edu
April Jordan
april.i.jordan@usm.edu
Jody Strank
Hello ! Jody Strank from Michigan State University; Assistant Director of Marketing and Adaptive Recreation. Email; strankj@recsports.msu.edu
Kathy Obuszewski
Kathy, Case Western Reserve, aquatics manager, kmo43@case.edu
Samantha McLeod
Hi all! Member Services Coordinator from Saint Louis University, samantha.mcleod@slu.edu
Tara Watson
Tara, The University of Arizona, marketing & communications, watsont@arizona.edu
Tina Mata-Bollers
Hey everyone! Tina Bollers- Coordinator of IM SPORTS.. love marketing (I am really here for our assistant director of marketing and will give her any notes and information learned today! - please add me tmata@uncc.edu & aj.kirby@uncc.edu
April Jordan
We have had a great response from administration and students about our you tube taped group ex videos posted daily on our social media accounts.
Peter McComie
mccomiep@mcmaster.ca
Chancee Davis
Chancee Davis from University of Southern Mississippi, Graduate Assistant of Marketing and PR. My contact information is: chancee.davis@usm.edu
Mary Stoffel
Proud of our staff diving in and using a shared document on OneDrive to organize social media posts from Fitness to Competitive Sports. I’ve had to free up the social accounts and trust the staff. So, I have grown!
Maria Lauron-Ramos- Princeton
Averaging 295 participants on virtual group x classes with 12 classes offered.
Ben Berger
Ben Berger - University of Regina (Saskatchewan, Canada), Marketing & Communications Coordinator for the Faculty of Kinesiology and Recreation
Anisha Sanghani
using one drive vs shared drive
April Jordan
At Southern Miss, we try to work on all areas posts the week prior and then put into slots for each social platform. We post at the same times so our audience can expect when to check for the latest news in the event it isn’t on their news feeds.
Amanda Reardon
We have kept our social media calendar the same as before and are only adding virtual social media classes the week prior.
Lindsay Helm
We broke ours down into a more specific calendar. Example is here: https://docs.google.com/spreadsheets/d/1N-nXs9D07EjylLsB4Vo3rmdK1SFEX2qCxgSq7-lmyGI/edit?usp=sharing
Lindsay Helm
Lindsay Helm from Duke
Cristina Rodriguez
We are moving to a new scheduling platform called Traject Social...
Tracey Bellina
Did Traject fix their instagram issue?
Chancee Davis
Wow! that’s really cool, Cristina! thanks for the information! (:
Lauren Adams
We created a schedule for the entire remainder of the semester that was completed right at the beginning of this time. We then created and implemented a campaign that we were going to focus on each week. This schedule was shared with the entire department and then when each campaign went live, we then had our team go and participate and getting our student employees to engage as well.
Jody Strank
Jody from Michigan State, we use Hootsuite to schedule out ahead of time. They send us Analytics.
Tiffany McChesney
To really stay connected with our IM and Club Sports crowd specifically, we have been using IMLeagues, which breaks down all the demographics for us (ex: gender, interests, etc.).
Mary Healey
ODU we post max 2 per day on IG, one workout video per day to facebook, cutting down to 1 post per day for all moving into the summer.
Shaneisha Weir
we post everyday M-F, We also take data from insights. we count likes and reach.
Tiffany McChesney
@Maria, what do you mean by "themes"?
Maria Lauron-Ramos- Princeton
@Tiffany- we have specific story posts for days: Senior Sunday spotlights, Trivia Tuesday, Workout of the Week Wednesdays, Throwback Thursdays or Template Thursdays, Feel Good Fridays, Step It Up Saturdays (Walking Challenge)
Kaitlin Pomerleau
Eastern Carolina has a great IGTV that they’ve been doing for a long time! I’m going to look into putting longer format content into series like they have been!
Tiffany McChesney
Thanks, Maria!!! :)
Kaitlin Pomerleau
Has anyone used the Premiere function on YouTube with success?
Sandra Ondracka
yes please
Mary Stoffel
Yes, please. Share. That would be great.
Tina Mata-Bollers
Please share!
Shaneisha Weir
We go live but we have to collaborate with our student life department
Shaneisha Weir
Yes. we have gone live on zoom.
Joe Nichols
Our president at WPI is doing virtual town hall meetings. While the president is talking, there are a few people managing questions in the chat so the president can answer them at the end of the meeting
Anisha Sanghani
how can we maximize the views and likes on Instagram, FB etc?
Kaitlin Pomerleau
Definitely not in a place to be giving things away anymore :/
Jenn Luther
Does everyone have to wear masks when back on campus? Are you choosing masks, neck gaiters, bandanas? And will you be providing them for your staff?
Mary Stoffel
We are not giving anything away until we are in a better position. However, we are running a promotion for a virtual marathon. Participants can get a t-shirt for $15, https://rec.siu.edu/
Maria Avila
We were asked to cancel that . no giveaways. Definitely not ordering for FY21
Tracey Bellina
Our university is going through every expenditure with a fine tooth comb. I had to justify my monthly social media management bill.
Maria Lauron-Ramos- Princeton
Our current giveaway for certain challenges such as IM Esports and Walking challenge is our IM T-Shirts; however, how to receive the item is still TBD.
Shaneisha Weir
Here is our live chat we did this morning we use zoom and we use the chat through facebook.
Shaneisha Weir
https://www.facebook.com/wearehccs/videos/2638328096439128/
Tiffany McChesney
We have typically given away free guest passes to the gym, free towel passes, free locker rentals, and our gym's attire (ex: shirts, backpacks) to be used once we are back up and running.
Leanne Greene
Internal programs and services are an option… Group Fit passes, Personal Training sessions, etc.
Camille Jackson
We are not allowed to spend any money at the money. We will give our e-sports winner t-shirts when they return to campus or when we can spend money again.
Shaneisha Weir
Is anyone using e-gift cards.
mabel matos
our bookstore has free shipping!
Ben Berger
Guide I created for employees shooting videos from home
Shaneisha Weir
E-sports and Fitness for summer nothing major just keeping it simple.
Tiffany McChesney
We are focusing majorly on E-sports and virtual fitness.
Kaitlin Pomerleau
What does your guide all cover? I’m struggling with quality of content and feel so guilty asking them to re-shoot but sometimes they don’t follow my directions!
Beth Keith
Would it be possible to do a poll to maybe show who all is planning to open summer/fall? Limited Summer Etc.? Just to see where people are?
Maria Lauron-Ramos- Princeton
We are programming more this summer virtually than we normally would with any other “regular summer”. We have an on-going document for brainstorming sheet for all Pro-Staff to collaborate on
Jody Strank
Michigan State is all virtual academic classes over the summer, we have no date to open our recreation facilities.
Jenn Luther
University of Rhode Island is also all virtual academic classes over the summer, we have no date to open our recreation facilities
Mary Stoffel
Yes, I am dealing with that. I have to let go because of my time limitations as well. I think stepping back and not being so critical is ok during these times.
Tracey Bellina
Our Outdoor Adventures trip leaders put together a blog: https://outdooradventures.wp.tulane.edu/
Jody Strank
Did you say Canvas to create content?
Krista Herring - UCCS
Canva
Krista Herring - UCCS
Theres a free version and a pro version. The Free provides plenty!
Mary Stoffel
https://www.canva.com/
Mary Catherine Martinez
https://www.canva.com/
alex sperling
thanks! Finally used canva for the first time right after we left. so I appreciate it!
Tracey Bellina
If you already have an adobe creative cloud account, then you have access to Adobe Spark, which is just like Canva.
Cristina Rodriguez
https://storrito.com/
Cristina Rodriguez
Is for scheduling stories
Anthony U of Central Arkansas
Yes, June 8. Just on campus students, mainly international.
Tracey Bellina
Tulane Rec does not have an ‘official’ reopen date, but we’re looking at possibly July??
Joe Nichols
We created a google folder where people can post different recreation programming ideas, google forms and anything else related to recreation
Denise Simonds
Kansas State will (hopefully) reopen on August 1
Tiffany McChesney
Nova Southeastern University -- The emails I have been receiving today indicate we will be opening August 1st.
Kaitlin Pomerleau
May 31, but we’re pushing it back every 2 weeks so it will likely be pushed back as our state stay at home goes til June 10th
Tara Watson
Arizona doesn’t have an official date, but we are planning for a July 1 start. Campus will be online only.
Mary Stoffel
A. Reopen date tentatively June 1, B. Yes, we would love to share.
Cristina Rodriguez
yes, Cristina.rodriguez@utrgv.edu
Jenn Luther
URI jluther@uri.edu no reopen date, and yes would be interested in sharing templates/ideas/posts!
Maria Lauron-Ramos- Princeton
A. No decision made. Will find out in July if Fall is going to be possible or not.
Maria Lauron-Ramos- Princeton
B. YES interested!
Samantha McLeod
Saint Louis University - No reopen date. No student staff assistance. Would love assistance and sharing!
Denise Simonds
Would love to share... telck@ksu.edu
April Jordan
Southern Miss doesn’t have an official date yet and yes, please add me to the list. april.i.jordan@usm.edu
Allie Sure
No reopening date yet at Texas A&M Univeristity-Commerce
Maria Lauron-Ramos- Princeton
I attached our themes
Leanne Greene
Auburn - No re-open date, and I am willing to share design files with anyone that might need them.
Tracey Bellina
Trivia Wednesdays, hosted by @recwithoutborders
Anisha Sanghani
I an a graphic designer and I am interested in being a part of the group
Jennifer Cobarrubias
stanford does not have a reopen date yet shelter in place for Bay Area extended until may 31st
Anthony U of Central Arkansas
It's 5 o'clock somewhere Friday...wait, that is my theme.
Mary Healey
interested -mhealey@odu.edu
Jill Krantz
No reopen date yet. Would like to share design files (would pass along to our marketing person). Thanks! University of Pittsburgh, Jill Krantz, jik74@pitt.edu
Maria Avila
smarter not harder. June 1 maybe. please add me mavila2@uh.edu
Jennifer Cobarrubias
jndc@stanford.edu
Joe Nichols
@Tracey excellent I participate every week and have come up with some of the content for that TwitchTV trivia show
Peter McComie
McMaster University, Ontario, Canda - No re-open date yet...
Interested in design sharing - mccomiep@mcmaster.ca
Cristina Rodriguez
@Anthony which state are you from?
Ben Berger
Would be open to be in that group also khs.communications@uregina.ca A dropbox or google drive would probably work best for this.
Mary Stoffel
OK, I ran a mile in a mask the other day to test this and it is very difficult to do.
Maria Avila
Student will have to provide their own PPE, mask , etc.
Joe Nichols
@ben I second that google drive would work best for this
alex sperling
seconded @ben berger. but i'm interested: sperlinga@montclair.edu
Sandra Ondracka
Sandra - University of Windsor - no re-open date or any details yet
Jenn Luther
Google drive would work or Microsoft teams?
Tiffany McChesney
What is everyone doing to add followers during this down time?
Anisha Sanghani
can you please share how to maximize viewing and likes on Instagram for our social media posts?
Anthony U of Central Arkansas
AR Health Dept Info. https://www.healthy.arkansas.gov/images/uploads/pdf/GymFitnessCenterResumeDraft4.29.20.pdf
Jenna Mayer
I work in Facilities for Princeton. We had a roundtable the other day and it's looking like options for reopening will include masks and gloves for staff and patrons, having plexiglass barrier when working with customers, and even taking temple temperatures and turning away anyone with over 99 Fahrenheit temp. We definitely won't open max capacity and will have restrictions on private rooms and any group X.
Ben Berger
For Instagram make sure that your profile is a “business account”, then you can see exactly when your followers are usually online
Shaneisha Weir
Besides social media, how do you communicate with your students?
Sandra Ondracka
Do you have a resource that summarize analytics and best practices?
Anthony U of Central Arkansas
Talk to your head person for the university.
Jenna Mayer
https://www.ihrsa.org/improve-your-club/safety-considerations-for-your-health-club-reopening-plan/?utm_campaign=pr&utm_source=hs_email&utm_medium=email&utm_content=87036948&_hsenc=p2ANqtz--yyxUDe-y665kMI5nKHD1Hk398BfyRPFBWGsHUXiigxM_tnBCE2fBViWoYFApwPX9JWSjxv4GofuQUbOu_IYU6m0G9zw&_hsmi=87036948
Jenna Mayer
This gives a good idea
Maria Lauron-Ramos- Princeton
I actually take data manually— via google sheets.
Krista Herring - UCCS
Thanks Mabel!
Tracey Bellina
I share a lot of posts from other departments and tag other departments with higher amounts of followers, which inevitably leads to more followers and likes/comments for us.. :D
Anthony U of Central Arkansas
Yes, @Tracey. Feed the fire.
Jenn Luther
sharing is a great place to start and continue for engagement
Mary Stoffel
Please share a link to your blog
Leanne Greene
www.bewellauburn.com
Cristina Rodriguez
Helpful
Krista Herring - UCCS
Krista Herring – kherring@uccs.edu
Kendra Moretti – kendra.moretti@belmont.edu
NIRSA Marketing Professional Facebook Group: https://www.facebook.com/groups/1544077149143156/
April Jordan
Yes, this is helpful and would love to have more as we move along.
Krista Herring - UCCS
Marketing File/Design Share: Provide your name and email and we’ll let you know when we’ve decided on a good place to share this information
https://surveyuccs.co1.qualtrics.com/jfe/form/SV_9ZUIIrNGpFfAiYB
Peter McComie
Yes, another in maybe in another couple weeks
Krista Herring - UCCS
A “directory” was requested after last roundtable – a space where we could list social media accounts and websites (and potentially have them hyperlinked). We can start by entering in our information on this document below and Kendra and I will work with NIRSA to find the best place to house the document/make it into more of a directory. We will also get this posted to the NIRSA Marketing group on Facebook.
https://uccsoffice365-my.sharepoint.com/:x:/g/personal/kherring_uccs_edu/ET1p-Es-xT1Nku_fWAm-EqABPK3twGwuKBPMZvy-8vscKw?e=NbthNr
Krista Herring - UCCS
Future Marketing Roundtable Topics – Add questions/topics here:
https://uccsoffice365-my.sharepoint.com/:w:/g/personal/kherring_uccs_edu/Ed9AASMdbCJFkvpr_ikNI_QBOaJ63ODVIMVtY0uh-0Oygg?e=YPHk1d
Jenn Luther
Thank you! Keep going everyone, you rock!
Cristina Rodriguez
I attended this SCW WEBINAR: Prepare to Reopen: Important Practices to Anticipate & Prepare For
Sandra Ondracka
Thank you! Well done NIRSA!!
Jenna Mayer
Thanks everyone!
Anthony U of Central Arkansas
Thank you. Be safe and wash your hands.
Joe Nichols
Thank you to both the moderators! Awesome job
Samantha McLeod
Thank you!!
Maria Lauron-Ramos- Princeton
Thank you again Krista!! Will talk to you soon
Maria Lauron-Ramos- Princeton
Stay well everyone!
Maria Avila
thank you
Rhea Osorio
thank you
Jill Krantz
Thanks!
Ben Berger
Thanks!