Frequently Asked Questions2020-03-20T11:07:21-07:00

frequently asked questions

How can registered attendees indicate their refund preferences for their 2020 NIRSA Annual Conference registration fee?2020-03-20T09:26:05-07:00

Registered NIRSA2020 attendees were emailed information and a link to a form on March 20, 2020. Attendees are encouraged to discuss the following options with their supervisor no later than April 10, 2020.

  • Apply my 2020 conference registration fee to the 2021 NIRSA Annual Conference, to be held in Milwaukee, WI, March 17-20, 2021
  • Convert your 2020 NIRSA Annual Conference registration fee as a credit on your account with NIRSA. Credits are available for use for up to one year and can be used for NIRSA professional development opportunitiesdues, or other NIRSA resources.
  • Request a full refund (no administrative fee)

Refunds apply to conference registrations, preconference trips, or preconference workshops.

Refunds will be processed within 30 days of form receipt.

If NIRSA does not receive a completed form request from registered 2020 attendees by April 10, 2020, the registration fee for those registrations will automatically be applied to a registration in the same name for the 2021 NIRSA Annual Conference.

If you registered for NIRSA 2020 and did not receive the email with the 2020 NIRSA Annual Conference registration refund request form, please contact

What should I do if I reserved a hotel room in Phoenix?2020-03-20T08:38:36-07:00

Reservations made in the official NIRSA Room Block through the link provided in your conference registration confirmation email have already automatically been cancelled. However, if you made reservations at another property outside the official NIRSA Room Block, you are responsible for cancelling your reservation with the property directly and may be subject to any cancellation fees and policies.

I have already made my travel arrangements. What do I do about these tickets or fees?2020-03-20T08:39:04-07:00

Please refer to the airline carrier and/or train ticket policies regarding any cancellation fees associated with your flight.

I was scheduled to present at the 2020 NIRSA Annual Conference. What happens now?2020-03-25T14:55:10-07:00

NIRSA appreciates the time, effort, and talents of our presenters who were preparing to deliver exceptional content at the 2020 conference. If you were accepted as a presenter and you are interested in presenting online, please let us know here and we’ll contact you with more information in the upcoming weeks. We also encourage you to consider joining us in Milwaukee next year. The call for NIRSA 2021 presentation proposals is anticipated to launch in late April or early May.

I was planning on recruiting candidates or searching for opportunities at the NIRSA Career Services Center—what are my options now?2020-03-20T08:39:48-07:00

The Career Services Center Committee is putting together a virtual career development event. We’ll have more details soon, but mini-sessions, resume reviews, mock interviews, and even Talk to a Pro/GA online opportunities are all being explored!

How will NIRSA Awards be celebrated and conferred?2020-03-20T08:40:19-07:00

Each year at the Annual Conference, NIRSA is proud to recognize and celebrate our extraordinary members with a variety of awards. NIRSA HQ is in the process of pioneering new modes for us to celebrate our Award Winners, including our 2020 Honor Award Recipient, Eric Nickel during these unprecedented times. As we make plans, we will communicate them with our members and honorees. We hope to find a forum to bring people together and honor those whom we were planning to distinguish at NIRSA 2020.

I registered for the Foundation Golf Tournament, how is that being addressed?2020-03-20T08:43:26-07:00

All NIRSA Foundation Golf Registrants have been emailed regarding their golf registration fee. If you registered for the golf tournament and did not receive that communication or if you still have questions, please contact Kim Holmes, NIRSA Director of Philanthropy.

Now more than ever, I need access to innovation. How can I connect with the 160 vendors who had planned to exhibit during the 2020 NIRSA Campus Rec & Wellness Expo?2020-03-20T08:44:08-07:00

NIRSA members have multiple ways to connect with the 2020 registered exhibitors. The 2020 floor plan allows you to hover over each vendor to see company descriptions, contact information and brochures from those who uploaded them. You can also skim the 2020 exhibitor list for a quick reference.

We also encourage NIRSA members to watch the NIRSA Connect Community under the associate member resource thread. Valuable resources as well as special offerings are added daily so check back often to see the latest.

Any Questions?

Please forward additional questions to NIRSA Director of Meetings & Events Sierra Smith.

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