Welcome Everyone - lots of people on the call. Please mute unless speaking
anyone offering to freeze memberships?
We are pausing memberships as well for autodebit and payroll deduction
We are pausing payroll and monthly credit card billing
At Illinois we are pausing memberships as well
We are pausing memberships and granting extensions at Humber College in Toronto, Canada
FSU - Default option for members is to "extend" memberships as many days that we are closed; can choose to credit on account (through Fusion) or partial refund (university process)
We have automatically gone in and frozen all memberships. If anyone wants a refund, they can request one, but they do not need to do anything to have their membership frozen, we have taken care of that
We are pausing memberships and will offer refunds if they request it.
Created a form giving them the option to extend or refund memberships: https://recserv.uiowa.edu/refund-form
University of Michigan - not billing memberships for two months.
MIT is currently freezing memberships and are refunding/crediting programs.
Forgot to mention we've also refunded all swim lessons, lg classes, and rentals through May
U of Minnesota is extending memberships that have an expiration. Payroll deduction is suspended. Our University is prorating student service fees from spring break to the end of the semester.
UNC Charlotte - we’ve been directed to NOT offer cancellations for payroll deduction but we are extending memberships for however long we are closed. working case by case on other fee services like PT, swim lessons, etc.
School of Mines pausing all Payroll deductions. Waiting on info from Sr. Admin for refunds
We are waiting to see when we reopen to evaluate how we are going to extend memberships or refund memberships. We’ve pushed our reopening date three times, so it seems like best practice to see exactly how long this lasts.
00:30:44Benjamin Nelson (Minnesota State - Mankato)
Minnesota State is offering prorated refunds or freezing their memberships. Most have opted for the membership freeze.
Cal State Fullerton - we are processing refunds for all classes and trips as well as 50% of Intramural and 50% F45 memberships
CWU - Pausing memberships, adding the length of closure to the tail end of the membership, or they can prorate and refund.
University of Kansas is essentially freezing. For any non-student fees membership, we'll add the number of days on to the end from when we closed, so 3/14; however many days between then and when we open, we'll add those days on.
Winthrop University: Payroll deduction memberships have been cancelled and all other memberships are going to be extended for the duration of our closure.
Is anyone not offering refunds if the total refund is under a certain dollar amount?
Cincinnati - refunded Mar 25-March 31, auto freezing until we reopen
Prorated refund for payroll deductions for March (we bill retroactively). Not billing for April or May at this point
CU Boulder is suspending payroll deduction for April, partial for March and May TBD. Lockers expiring in May will be extended through Summer and lockers expiring in August may request refund or extend through Fall.
at Oakland University we are freezing our paying memberships for the entire time that we are closed and adding those days. We are contemplating the idea of bringing any student memberships for the current semester into the summer semester for a free membership if they were not taking classes this summer
UW Seattle - we paused all payroll deduction members and have cancelled any requests we receive so those folks will not be restarted, otherwise all current members as of March 16th (the day we closed), will be restarted when we reopen. All annual memberships will be extended by the number of days our facility is closed.
UC - all student refunds went back to there student account with the bursars office
AT UIC we’re offering a free month to all members once we re-open - trying to use this as an incentive to keep members from canceling membership as we know we’ll lose many of them for good if they cancel
Group Fitness - Second half semester passes will be refunded in full; full-semester passes will be refunded at %50.
Ole Miss has a few types of refunds depending on the membership.
Miami University is going to have a give back on general fees this year…..general fee will be reduced next year
Question: How long are your facilities closed until? We are looking at closures through June 30 2020 in Ottawa, Canada
WKU has moved to All online classes for summer 2020
All summer courses at UIC will be on-line only but no decision as to when campus rec or other facilities/services will re-open and resume
Cal State Fullerton - All summer classes online now. Our rec fee is mandatory as well
ECU is all online for summer 2020 also. rumors say fall 2020 will start online possible…
@Sean we are TBD but are not expecting an opening prior to June/July
Southern Miss is currently closed through April 30th 2020, however summer classes have all been moved to online so there is a good chance we will not be reopening April 30
MSU Denver not issuing campus recreation refunds and have tried to offer as much online programming as possible.
GWU we are currently planning for hard open again for Fall 2020 semester, and they have moved all summer classes to online and keeping all housing closed this summer.
ECU’s summer camps also are not starting until July 7
Cal State Fullerton - Closed through May 22, depending on the situation of course
University of Alaska Anchorage June 30
A&M-Commerce: We have a dedicated rec fee that won't be refunded, i guess the way it was written when it was implemented had language that all students, online or not, have to pay it because it covers our building's bond payment as well as all operating and programming cost
No anticipated opening date at FGCU yet. All online through the summer. TBD on opening back up
At this time we are hoping to reopen May 18 for the summer semester.
Ole Miss canceled all summer camps
UCR recreation as of now June 19th
Just based on the latest Government information in Ontario/Toronto. No spaces open until June 30.
MIT - No direction on reopen date. Summer youth programs canceled campus wide.
Winthrop: closed through April 30th, but I anticipate that being extended.
Adelphi University on Long Island, NY is online for the rest of the semester and is TBD on a date to reopen as well
Akron announced all online this summer, we are still unsure of how that will affect our reopen, staff,etc.
Has anyone had the conversation with Sr. Admin about Rec Fees and the fact that all of our expenses don't stop and ending our fee revenue will be problematic?
uOttawa and Carleton U in Ottawa are both online student classes until August 30
U of Minnesota - With our classes online this summer, we could very well be closed through the summer. If we do reopen this summer, we will likely have shorter facility hours.
No open date at Univ of Wisconsin - Superior, hoping for July 1 in Wisconsin :)
Humber College summer semester entirely online
VCU has been told all FT staff will be teleworking through June 10th. All classes will be online through July 9th. Any further decision will be communicated on May 30th
For those of whom are doing online work for students, how well attended/utilized is it?
FAU - We currently do not have an expected reopen date
Here at Oakland our Summer 1 session is confirmed online and we believe that session 2 will be online only as well
UC Riverside closure as of now until June 19
Great point Erin Wells!
University of Arizona- Our re-open date will be reevaluated by our university leadership team on May 1st
Cleared our entire booking schedule, it was reciprocal. Have attempted to move up facility maintenance (floor resurfacing, painting, touch ups etc.) to happen before we potentially re-open so we can carry out whatever programming we possibly can
Cal State Fullerton - we are working back as well, but will be able to plan more after the Stay At Home order is lifted
@Brad our admin is working with state legislature for emergency funding
Very good point and topic we should all be discussing with our staff — need to start brain storming what needs to be done (especially facilities related) in order to re-open and do it safely - we just started a shared brainstorming spreadsheet with our leadership team specifically for this initiative
With possible extension of summer how are schools allowing members to get in and get their things out of their rental lockers?
@Emily we are not
Queen's University in Canada we're cancelling programming monthly, with the exception of bookings which cancel with more notice. Also attempting to move as much maintenance as we can to happen before a potential reopen
@emilypane individual appointment only
At GWU we are also building out our work back plan so when we do get a hard date we have the timeline laid out. Currently we are getting as much heavy cleaning done as we can
Cal Poly, SLO's Rec Center is being used as an Alternative Care Site for our County, so our facility availability is based on when the county decommissions the site. We will then have about a 6 week turnaround before the doors can be open once it's decommissioned. We are forecasting online programming through summer with the possibility of August pool access.
@Emily we offered for them to come in before the stay at home orders went into place
Has anyone's campus brought up furloughing staff until the reopen?
@emilyPayne, we are doing the same as Nyssa
Emily, we are allowing this by appointment. We have signs posted on the front door with our contact information.
Cal State Fullerton - We are paying our student staff through April 30th and then the discussions of furloughs are possible.
@Emily we have given people the opportunity to make an appointment to pick up their locker items
At MSU Denver all faculty and staff on campus have been asked for suggestions to cut the university budget.
At the University of Wisconsin-Milwaukee almost all student employee appointments( with the exception of a few) have been terminated.
At Gettysburg any new positions & budgets are currently frozen
Ole Miss waiting . . .
we tried to have the conversation with the university about reopening process. We were informed that the university was still closing down and hadn’t thought that far out.
@Emily we have been doing access on a request basis when we have someone physically at the facility. So far it has only been about 5 people.
ECU is on a hiring and raise freeze
KU - Hiring freeze and raise freeze as well.
@Emily: We did appointments for lockers initially but on hold now since no one except essential staff and international student residents are allowed on campus
Student Employment has stopped for Adelphi University but if they worked in the last 2 weeks before the shutdown our university is giving student employees a $450 stipend to assist with the difficult times
CP-SLO has furloughed the majority of student staff. Hiring freeze is in effect.
hiring freezes are here, and no student work allowed
All purchases have to be approved via associate director before being made.
@Everyone - Hiring freeze and spending freeze coming
@Kenneth we have furloughed all student staff so that they are eligible for unemployment but nothing about professional staff as of yet
We are also on a hiring and spending freeze
At GWU every level currently has a hiring freeze from students to full time staff, as a way to save.
We can hire students still but no others
UNC Charlotte - currently in the process of hiring student employees for summer, trying to be prepared to open as quickly as possible once we know when we will be back
We've hired our new student staff for the upcoming year but have told them there is no guarantee for when they are able to start work, and all student staff have been informed they will not receive hours until we receive guidance to reopen. All students were paid through until the start of April as we shut down in mid March
at UCLA, we are in a hiring freeze. Student are getting admin time (set hours determined based on Fall work hours). Selected students allowed to work remotely if work has been approved.
At the University of Utah we are still engaging with virtual recruitments and interviews to have new hires in place when we do re-open. We have asked for time to train them before opening, but have no definitive answer on that.
At Georgia Tech we are also moving forward wit hiring students employees for the summer so we are prepared. We are thinking about developing any online training that we can do. But right now, no idea when we will open which we have had to make clear to any candidates
can we talk about facility security at one point
FAU - we are developing online training for student employees that we are hiring for or have already been hired
We’ve been using Canvas/Blackboard
@Eyal…yes, I’ve noted it and will bring it up when able
@Davetta what are you using for your online trainings? Would you mind sharing what topics you are considering covering in those trainings?
It is hard when professors are giving more work and readings now that everything is online to connect with students via hangouts and zooms or what have you.
@Davetta, agreed with Melissa! I'd be interested to know as well
Northern Arizona University here. Could some others share some projects they are having students work on remotely? Currently looking to have some senior staff work on SOPs, updating staff handbooks, etc.
U of MN - We are paying students w/o work and many supervisors are doing short weekly zoom check-in meetings. Less structure, more just to give updates and see how they are all doing.
CU Boulder - engaging student staff through an Activity Book developed for fun, a music play list and coffee hour.
We are doing remote work with students via teams and one drive. We were expected to provide meaningful work that would equate to their normal avg weekly hours. Our career and leadership center has provided some professional dev trainings that they can also be paid for. We also had a department open forum today with our exec director and entire pro & student staff. We will also be changing our EOY banquet to creating an appreciation video and virtual awards
I text about 3-5 people individually on my staff to check in with them on how they are doing (stress, being home - if at their apt or with family, school work, internships, etc.)
Re: online trainings, we create ours with Google Docs. Pretty nifty once you get the hang of it. Can do a lot with it.
For the online trainings I have created a Canvas module for my student staff. This is for new hires that I would need to train. Topics covered are the department as a whole. Information about the different areas videos of what their responsibilities will be
Some online work I have: Connect2 Scavenger hunt (knowing what file and page important info is like ECU PD # for an emergency); “BINGO” card with scenarios for them to type up how they would respond; Leadership competency reviews - how they use it at work, school, and in future career
University of Utah is paying the staff their average hours from January to March. There is no work required for the staff and this will continue to the end of the spring semester. My department is doing weekly checkins in our group chat through GroupMe. My staff has to send a picture or video of what they have been up to for the week. Trying to keep the interaction fun and inviting.
Some of the things we are having our students work on is being part of virtual interviews for student positions, develop sills refreshers for once we reopen, create engagement/resources for being virtual students, build peer to peer support program. We are also looking at hosting a virtual "hang out" for student employees once a week/every other week
virtual awards and video recognition
at Eastern Michigan University we are holding a virtual banquet and presenting awards and honoring those who are leaving
Gettysburg creating a video to share and say thank you!
virtual ceremony via zoom or facebook live so that students can join and have it be interactive
We are featuring a graduating senior weekly on our Instagram page.
Jamie, great idea!
East Stroudsburg - Creating a video and zoom dinner. Giving out superlatives
I’m sending personal written cards to all my seniors congratulating on their graduation and all work over the years.
We did a mailer to active student employees with a sticker memento for National Student Employee appreciation week next week. We are having a Virtual Battleship Tournament amongst any student employees that want to play. We have a Virtual Graduation Recognition event on May 8
Don’t forget Stuent employee appreciation week is next week
We sent out a survey asking how our graduates would like to be celebrated. Currently area specific videos is winning. The options were an all grad video, area specific video, and Zoom Meeting
I'm putting together a video announcement for each staff award we would have presented, and one to recognize our graduating staff with one of their staff shirts being raised up into the rafters with our championship banners to symbolize their departure. May look into a zoom meeting where everyone can watch these together
Google Meetings works really well!
personally, Zoom has been my favorite. I believe we will be using Google Hangouts
@Temple - week long roll out of pre-recorded video's offering 'state of (insert area)' to celebrate each area and inserting other recorded fun to celebrate and thank student staff.
We have a license with WebEx
@Todd Thanks for the reminder!
On employee recognition - UWG has asked non-graduating students to submit superlatives, their favorite memories advice for post-graduation, and pictures. We are sending a presentation with recorded speeches about each student in addition to a “yearbook” by compiling memories submitted into a newsletter by using Issue.
University of Arizona is also crowdsourcing content from our students to add to our end-of-semester celebration video. Essentially any fun memories they have with their co-workers or interesting ways they are passing the time while at home.
01:01:08Ross Rodriguez UT Austin
Yeah, let’s ask the dude who works at Facebook!
They can “chat” with you 👍🏻❤️
We are doing fitness classes through facebook live. It isn't like this in zoom -where you can see multiple people.
Cal State Fullerton - we are deemed essential, so we do a building check twice a day. It rotates between the 6 professional staff that we have.
This week we took down volleyball nets, tennis nets and locked up goals. We also boxed out rims/baskets on basketball courts
No one is allowed into our facility without approval from above our department and even then it is only very special circumstances. We just had to postpone our delivery of fitness equipment.
Golf course security has been really tough!
We had someone kick the tennis court gate in.
01:03:50Ross Rodriguez UT Austin
Yeah, currently sitting at our fields and see people playing off in the distance
UT Southwestern in Dallas - Our facility is closed, we had outdoor basketball rims removed this week. Newest discussion is Tennis Courts.
At Gettysburg we took down most of our nets (soccer, basketball, tennis)
we've taken the hoops off of our outdoor basketball courts, taken down outdoor volleyball nets, locked up all fields & goals, and just have to go by spaces periodically to check on them
all of our outdoor facilities that can be locked and closed have been. We had not gotten to getting our soccer goals up yet on those open fields so it discourages it a bit. We have turned off swipe access to our building for our student staff
Winthrop: we removed all of our nets from soccer goals and volleyball nets at our outdoor fields.
Took down soccer goals. This is tough!
Do it live on the roundtable!
01:06:15Max Miller, Swarthmore College
Please go mobile, Ross.
01:06:30Max Miller, Swarthmore College
But let them know they’re on camera once you’re removing them from the field. :-D
let’s see it!!
01:06:40Ross Rodriguez UT Austin
Imma get arrested for the roundtable!
01:06:43Ross Rodriguez UT Austin
01:06:49Max Miller, Swarthmore College
Take one for the team
01:07:11Benjamin Nelson (Minnesota State - Mankato)
Outdoors: We elected to not put up our tennis nets. Locked our goals down with no nets. Most fields are fenced around and those are locked.
We are allowing people to use our fitness trail as long as people are exercising 6' distancing.
soccer nets are down, fields locked up as much as we can do. going to take down sand volleyball nets next week. thankfully, there's a 10 foot fence around our tennis courts. we're going on if they want to jump that, good luck
we have had the interesting piece where our EOC has asked to see if there were staff that were not deemed essential to be redeployed as a Community Service Officer to walk campus second and third shift to help with security
Oregon State U. has signed exterior facilities. Our spaces are designed more park like so not able to restrict. Campus Safety isn't active in dispersing users but numbers are low.
WVU: We were told not to close our fields by upper admin. Only posting signage and UPD does checks throughout the day.
Queens University we have posted our fields as closed and tons of signage stating they're closed. Campus security monitors regularly, but for the fields without large fences we typically only approach people using the fields if they aren't adhering to social distancing rules or are in a large group
@Corrinne Same with KU. Student Affairs upper administration asked that we keep our outdoor spaces available (i.e., keep hoops up, goals out, etc.). It's been challenging, because our outdoor courts have seen 20-30 people on only two courts, full soccer games in close quarters, et.c
University of Regina, we've posted signage on our outdoor facilities as well as locked up as much as we can. Campus Security is dealing with this daily, random people on fields. Not sure what else we can do to stop it.
For our indoor facilities we've drained our pool to limit that liability, and have fulltime facilities staff in the building 9-5 weekdays and alternate who does a check on weekends as well
01:11:35Max Miller, Swarthmore College
Thanks for hosting, moderating, and educating! Heading to another meeting. Have a great weekend. Be well!
@Max…Have a good weekend!
Thanks all, be well and stay safe!
@robyn are they also expecting your department to be a daily part of that possible alternative care location? As in your rec staff may be reassigned to duties for keeping that operation running?
@Robyn: Maybe cover/enclose the machines, like covering furniture before painting concept.
we have a drive thru testing site on our campus and one of our facilities is being used for decontamination.
01:17:15Ross Rodriguez UT Austin
or COVID patients in recovery, once off respirators
One of our sports facilities has a medical clinic (non-covid)
01:19:11Ross Rodriguez UT Austin
Good luck everyone! Gotta jet to another meeting, and tackling some trespassers!
take care Ross
If anyone would like some of the online work I shared (bingo, etc) my email is email@example.com
Thank you for sharing everyone!
Our Athletic facility is one of the overflow sites for hospital since it's right next door to it. My ice rink in my facility is the back up morgue for the city if needed. I don't believe that we will have to be that with our social distancing a bit easier with all of our wide open spaces p here...Anchorage Alaska
Does anyone have an extensive cleaning, deep cleaning list that they are working through that they want to share? I feel like we’re getting a lot done, but I’m wondering if there are other items/ideas that we could benefit from.
UCR is putting together a loaner program also.
If anyone would like me to go into more detail about my online trainings just let me know. firstname.lastname@example.org
Our Campus (UW-Superior) saw renting out eqpt to members as a huge liability and risk. It was a hard NO from our system folks as well :)
We are not renting/loaning equipment. Good for you - not going to work for us.
@Greta if you were on the first facility call people shared many of the approved EPA products they were using as well as protocols from APPA or ISSA
Varsity athletes have been able to take some equipment home for training
@Greta i also posted this on the thread for the Risk Management call
CDC has a really good chart
Oregon State U. - Has anyone placed equipment in campus housing facilities?
Thanks for hosting!
Happy Easter to everyone
Happy Easter and thank you
01:24:44Morgan Munoz- Towson University
Thanks for hosting!
Thanks Jess! Happy Easter y'all, stay safe!
Thank you so much for keeping us connected
Very helpful! thank you very much!
Great conversations and good information
Be well everyone.
Thank you for hosting. Be safe, wash your hands@@@
Thanks Jess. Stay safe everyone!
Happy Easter - Remember the reason for the season
We appreciate yall for facilitating!!
Thank you and have a great easter
Stay safe everyone and Happy Easter
The recordings are posted on the NIRSA site is you want to go back revisit the Chat log or what was shared.